Delegation is a skill that when done properly, saves you time, creates a circle of support, and enables you to achieve much more than you could on your own. Last week we discussed providing clear direction when assigning work, this week we’ll look at the art of hiring the right person.
Hiring the wrong person wastes huge amounts of money invested in people not capable of delivering what you need them to do. It also steals massive quantities of time you did not budget. Women have particular difficulty delegating—as they often don’t want to burden others who may have full plates, are afraid to ask for what they need, and are hesitant to be too probing when interviewing.
My client, Susan, came to me with a history of poor delegation experiences. Whether hiring a handyman, housekeeper, assistant, or architect, she always ended up shocked and disappointed at the work they produced, feeling like all the dollars (and hours) she invested went swooshing down the drain.
The latest: she’d hired a chef/nutritionist to put together a menu plan for the family to ensure the variety and balance they needed. Her assumption was she would get a complete program – 30 days of menus, no two days alike, with all the recipes to go with it. After paying a small fortune, you can imagine her shock, when all the nutritionist sent was shopping guidelines, a handful of meal suggestions, and about a dozen recipes. In analyzing the history of their communication, we discovered where Susan had gone wrong—she’d been very unclear about what she’d hired the nutritionist to do.
I suggested Susan reach back out to the woman, explain the mistake, and ask what it would take to get what she wanted. Click here to read what she learned on the Beyond Today blog
In case you missed it, click here to read Delegation Part 1
New York Times bestselling author Julie Morgenstern is an organizing and time-management expert, business productivity consultant and speaker. Her company, Julie Morgenstern Enterprises, is dedicated to using her philosophies and methods to provide a wide range of practical solutions that transform the way people and companies function.