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Think Up! | 06/09/2009 11:00 pm

A Warning From Jean Chatzky: Hidden Bank Fees Coming Your Way

Financial expert Jean Chatzky lays out the indiscreet ways banks are making an extra buck off naive consumers — plus ways to avoid some of these extra fees.
By Jean Chatzky

Editor’s note: An award-winning journalist, author and motivational speaker, Jean Chatzky needs no introduction. As a financial editor for NBC’s "Today Show," Chatzky offers savvy advice on managing money and wealth. Her latest book, The Difference, provides simple strategies for a prosperous financial future. Visit her blog at JeanChatzky.com.

The ink on the Credit Card Bill of Rights (officially the The Credit Card Accountability, Responsibility and Disclosure Act) is barely dry but banks have already figured out they stand to lose big bucks in lost interest and fees from consumers. Not surprisingly, they’re already figuring out how to make up that ground. Despite the fact that the new law won’t go into effect for nearly nine months, some of these fees/charges are already on the way – others you should simply watch out for.

Higher Checking Account Fees: We’re already starting to see some changes in this arena. In recent changes: Bank of America (BAC) will increase its monthly account maintenance fee on its MyAccess checking from $5.95 to $8.95 per month in June. In particular, customers who don’t maintain significant balances should be on the lookout for additional or higher fees.

Higher Overdraft Fees: It is already common to see overdraft fees of $35 – sometimes $39 – when you spend more than you have in your account. You’re then charged interest on the amount of money you’ve essentially borrowed to cover your bad checks or debits. Watch out in particular for two new kinds of overdraft fees: a tiered overdraft fee, which means that with each successive overdraft the fees go up. Nine out of the 16 largest banks also have sustained overdraft fees, which means if you don’t pay off the overdraft amount and the fee in full, an additional fee gets tacked on. Sometimes it’s a per-day fee and sometimes it’s a flat fees.

These overdraft fees — many of which are charged on debit and ATM transactions — are particularly annoying because banks do something called "stacking the debt." They program their computers to process withdrawals not in the order that you make them but by the largest first. So if the largest withdrawal takes you over your funds, you’ll then incur overdraft fees on all of the smaller ones. And very few banks, according to the Consumer Federation of America, limit the amount of fees they’ll charge you in a single day. So if you swipe at the dry cleaner, the supermarket, the hardware store and the movies in a single day, you could be looking at $140 in fees. Ouch.

What can you do about it? One suggestion: Most banks automatically enroll consumers into their overdraft-protection program. Ask the bank if you can opt out of overdraft protection linked to your credit card. Some banks will do this. And the Federal Reserve is considering whether to give all consumers this right by law. I’ll keep you posted.

Debit Card Fees: Consumers have already switched their devotion from credit to debit. One big reason is that debit has been cheaper – you don’t pay interest when you use your debit card and you haven’t paid fees, until now. They’re launching overseas. Citigroup charges 3 percent of the transaction for some ex-U.S. debit-card purchases. Also, keep an eye out for fees at checkout for withdrawing cash there instead of at the ATM. I suspect they’re on the way.

Other places to watch out? At one time, I reported that banks had 250 different fees! Some of those have gone away in years past. I would watch for a resurgence of:

63 Reader Comments (so far…) Sign In or Register to comment

Marjorie C.

Jean and wOw,

Thank you so much for this informative article.  Banks are not exactly the enemy, but they’re not a friend, either.  It’s all about getting money from your pocket into theirs.  Since I am one of those who don’t maintain a balance and pay interest, I expect BofA to punish me somehow. However, it never occurred to me that the merchants would pass their fees on to me too, but why not? 

Looking forward to seeing more of your articles.   

 

     
 

By Marjorie C. on 06/10/2009 5:33 am
f p
I still prefer to deal with small hometown banks rather than BofA eg.  Yes one gets overdraft fees at hometown banks but they’re generally up front with you. And I’ll never have another credit card again—debit cards are the way to go at least for me.
By f p on 06/10/2009 5:37 am
Marjorie C.

f p:  I still prefer to deal with small hometown banks rather than BofA eg.

I do, too.  The problem with my area is that small banks get gobbled up.  I never brought my business to BofA, they bought the business I was banking with.  Luckily, I only have the credit card with BofA, the rest of my banking is with a smaller bank, that guess what, has recently been bought by a Spanish bank.  Tough to keep track.  The local/Spanish bank is protected by FDIC — let’s hope.

I used to deal with credit unions years ago, and I probably should look into them again.

 

By Marjorie C. on 06/10/2009 11:15 am
f p
Marjorie, credit unions are a really good way togo IMO.  Good luck :-)
By f p on 06/10/2009 1:06 pm
Patrice Baldwin
Yes, Marjorie, I’d like to hear more about what y’all say about credit unions. I don’t know anything about them, but have heard good things lately. Are they as good as a regular bank for just every day banking? What are the downsides? I’m becoming very wary of banks these days. They’re too big and my money is too small. Hellllllllllllllllp!
By Patrice Baldwin on 06/12/2009 8:02 pm
Green Tears

The small local bank is definitely the way to go. Employees at local banks seem eager to help and certainly don’t object when you come inside the bank to conduct a transaction. The nearest BofA to me always employs the ‘did you want fries with that?’ type of marketing and the tellers often seem annoyed that you choose to come into the branch to do your banking - I finally asked why they were physically there if not to process transactions for customers? I think I stumped them with that question.

We only use BofA because my son goes to college out of state and their student account is a good deal - perhaps the only good deal they offer.

By Green Tears on 06/10/2009 7:11 am
MK P
Consumers do have power — if we all begin to pay attention and take our business to the small local banks and credit unions, the larger financials will no longer be competitive with these charges.
By MK P on 06/10/2009 7:33 am
C jay

Ditto, MK P - my national CU has not raised fees or my CC interest rate in years! Independent banks are also to be looked at for possibly better options. We do have choices.

(Must add, I do appreciate this article, and author - what a breeze from the ocean c/t what we’ve had on here about finance/$$$. Thanks Wowowow.)

By C jay on 06/10/2009 8:32 am
laureen f
Paying attention seems to be the common thread here. I didn’t pay attention and got caught in these bank credit card fees…Since I have good standing with them, one phone call eliminated some of these and put me in a lower interest bracket. I also had written a letter a few years back pointing out the exhorberant fees charged and the amount of ‘extra money’ I had been paying them. I got $200.oo taken off my bill. The way to manage money is PAY ATTENTON instead of paying fees.
By laureen f on 06/10/2009 8:17 am
C jay
Great comment, Laureen… I was shocked this week when a friend told me she was "calling around the country" to refinance investment properties in another state (a highly favored S.W. resort city, no less). Anyone who invests should know better. We do have to learn the hard way, at times. For myself, I was totalled out by brokers during a health crisis in my life, and no one, SEC or the state SEC, did one thing to help me (except say, "they are high on our radar")  - now, in 2008-9, the same blokes were considered criminals. Sheesh.
By C jay on 06/10/2009 8:39 am
C Hardy

Its nice to see all the customers of BofA!  I am not shocked that banks are finding other ways to charge their customers for services to get to their own money…I know banks need to make money but some of these fees are just out of this world.  Even employees aren’t exempt from some of these fees and the awful customer service.  BofA has ranked #9 in the Customer Service Hall of SHAME!  I was shocked it wasnt higher…

I dont even use my BofA acct that much b/c we are members of the credit union. 

By C Hardy on 06/10/2009 8:22 am
MK P
Oh…..I forgot to mention a new fee that my bank tried to charge me, I misplaced my wallet and called to cancel my credit card — they were going to charge me $10 for a replacement card, until I said — keep the card. Then they decided they could “waive” the fee. Ridiculous.
By MK P on 06/10/2009 8:39 am
C jay

Everyone’s doing it! Double check the reputation of Echo Star, and/or Dish Network (same company) with the BBB. Preposterous!

They hounded me for money after cancelling them (they insisted on being hooked in to my telephone line, which I refused from day one - I can plug in a phone cord, ad lib!), and I signed no contracts with them). In desperation, a letter to their CEO brought, "You’re account was paid up on (date when cancelled months ago), and zeroed out … (6 days ago)." In the interim, my phone was attacked 2-3 times a day by recorded, threatening messages, along with many other former Dish consumers in the US.

Now, one must ask, why did it take the company so long to catch up with their collection outsourcing? Just maybe, perhaps, based on  knowledge that harassing consumers for a delinquent payment, factual or not, will result in ~61% paying the reported debt??? Huh?

(I’m also on the Do Not Call List, and neverreceive unsolicited phone calls! Must have been that phone connection I did not want in the first place!)

 

By C jay on 06/10/2009 8:49 am
laureen f
MK P…pro-active! It’s funny how they back-down when you tell them to ‘keep it’. You go!!!!
By laureen f on 06/10/2009 8:52 am
C jay

Laureen, I had a senior moment of reflection when I read your post - and MK’s - in the 70s and 80s hospitals often told new parents they had to "pay up" or they wouldn’t release the new mother and baby (after birth!). I told my couples if that happened to the "DAD" when he went to discharge his wife and newborn to tell them, "Keep’em - I don’t have enough money, anyway," or else ask to use the phone, and hit "zero" asking the hospital operator to connect him with the FBI - which will cause a stir, or at least a question to which he can reply, "I’m reporting that my wife and baby have been kidnapped."

It always worked! ;-))

 

By C jay on 06/11/2009 4:56 pm