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A Friend Stopped By | 09/30/2009 3:00 am

The Most Powerful Person in the Health-Care Debate, by Judy Bachrach

By Judy Bachrach
Image: Dirck Halstead

Editor’s note: Judy Bachrach writes for Vanity Fair, and is the creator of thecheckoutline.org, an online advice column for friends and relatives of the terminally ill.

Before the health-care debate goes any further — and it will go a lot further, no matter what kind of bill gets passed in Congress — let’s stop and examine who’s really responsible for making sure health-care costs are lean, sensible and bear some sort of resemblance to the quality of the actual medical services performed.

You are.

That’s right. The first thing every patient forgets when she checks in at her doctor’s office and observes the person behind the desk, completely mute, immobile and sunk into what appears to be a deep coma – is that she’s the one in charge. And by that I mean you the patient are in charge of everything: the doctor’s prices, the doctor’s courtesy, the doctor’s assistants, the doctor’s promptness (or lack thereof) and above all, the quality of the doctor’s services.

There are rules I invariably follow whenever I check in with anyone whose last name ends in MD, and they all have to do with how much I will pay for any visit to any doctor, no matter how exalted, revered or specialized. I know it sounds strange, especially in this day and age when far too many women are in awe of practitioners, but I’m the one who sets the doctor’s fees. I’m the one who makes sure those fees are more or less what my insurance will cover. I’m the one who insists that specific services, promptness and courtesy be offered in exchange for those fees.

And not only for me, but for any relative or friend, especially if that relative is elderly and cannot fight for herself.

To read more, click here to go to obit-mag.com.


38 Reader Comments (so far…) Sign In or Register to comment

New Yorker

I wholly agree with Darcus!
After many years bouncing from specialist to specialist for my disease, I finally decided that these doctor-people really couldn’t possibly know everything they could know about me.  I’ve taken the habit of carrying my medical history with me in a manila folder and ask for a copy of my results from each physician.  At first they thought it was nuts, then they actually would take time and copy and read the previous doctor’s diagnoses… it saved a lot of time and money.  I’m not in awe - it anything it’s terror that they may suffering from a god complex.
Also agreed, it’s the insurance that is the biggest contender of health care.  Each insurance company negotiates a different price for the same procedures - so it’s a wonder there isn’t even more confusion on the billing.  It seems arbitrary when they decide to actually pay for something or not, and anyone on disability can tell you about the ‘killing time’ between when they can no longer work and their company-paid healthcare is dropped, and when Medicaid is finally approved.  It’s no mistake that many people go through medical bankruptcies and do not receive the health care they need when they most need it.

By New Yorker on 10/01/2009 2:51 pm
Lila Kuh

NY,

Carrying your records with you is smart smart smart! 

The military is successfully transitioning to a central electronic record for everyone, but we still have the paper folders that go with us from one station to another.  Most of us make it a point to keep an up-to-date copy of the paper record, since they are sometimes lost… and that is the single biggest go-to source about your health.

By Lila Kuh on 10/02/2009 3:50 pm
Dona Howlett
Since the subject is Health care I thought you might this link    Facebook | Videos Posted by Andres Jimenez: Health Crisis in Americat
By Dona Howlett on 10/02/2009 5:29 am