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Liz Peek | 09/16/2009 12:25 pm

Liz Peek: The Inefficiencies of Medicare … Your Personal Stories Needed

Correcting the most egregious inefficiencies of the system would be a giant step toward bringing our ballooning health-care payments under control. Why not give the president some help?
© Shutterstock
Editor’s Note: Liz Peek is a financial columnist and author of wOw’s Wall Street Weekly.

One of the oddest elements of President Obama’s relentless health-care pitch is his inability to provide convincing examples of how he is going to save money and where he can cut Medicare. Normally, when you’re trying to win over an audience, you migrate from generalities to specifics to strengthen your argument – and to make it more accessible. Since the president is correctly credited with being a master orator, his unwillingness to shell out real-life examples of how he can cut $500 billion from Medicare and not reduce treatment makes many of us skeptical.

Here is how President Obama can become more convincing overnight, and how you can help him do that. wOw readers can provide the concrete examples that he needs to make his case. There must be many among us who are on Medicare, or who have relatives on Medicare, and most likely a large number have come face-to-face with the inefficiencies – to use a polite word – of this vast government program. Let’s pool our stories, and see if there are indeed obvious instances where existing policy wastes money.

Here’s a "for instance": The other night I heard a horrifying story from a friend who is on Medicare. She had gone to her doctor that day to get a prescription for a nasal spray to combat allergies. Earlier, her physician had given her a trial sample of the medicine to see if it was effective, and it was. Instead of giving my friend the expected six-month prescription, the doctor wrote instructions that would provide only one month of treatment. It quickly became clear, through questioning, that the doctor wanted my friend to return monthly for her medicine because Medicare would pay for repeated (unnecessary) office visits. Reimbursement, in other words, had nothing to do with effective treatment and everything to do with bean counting. Bottom line? The doctor stood to make a lot more money.

This is the kind of nonsense that gets us grinding our teeth and could bolster President Obama’s promise to extract $500 billion from Medicare without impacting treatment. I still think it would make much more sense to tackle such problems with Medicare immediately and that changes in our insurance industry need not be tied to such reforms, but at least it gives me some confidence that there are indeed costs to be curbed. I would also add that I consider such evidence of "waste and fraud" in government-run programs powerful arguments against expanding federal involvement in the health-care industry.

Still, it would be very interesting to hear other such anecdotal evidence of Medicare inefficiencies. Such stupidities do not necessarily constitute fraud – they are simply the result of the medical profession gaming a system that relies not on judgment but on bureaucracy. It should be noted that many doctors may be forced to do so since they may not be adequately reimbursed for treating Medicare or Medicaid patients. But correcting the most egregious inefficiencies of the system would be a giant step toward bringing our ballooning health-care payments under control. Why not give the president some help? Please contribute some of your own observations about Medicare or other government-sponsored health-care programs. Let’s have a wOw voice in this debate!

99 Reader Comments (so far…) Sign In or Register to comment

Angela M.

My dad is 73, diabetic and on Medicare.  But there are problems with the Medicare system, even though it has faithfully paid for my dad’s numerous doctor’s visits, surgeries, and a litany of medications each month.  Some doctors do take advantage of the system to try to make more money.  For example, my dad was diagnosed with diabetes just after retiring, ironically on the same day that he took out a supplemental insurance policy.  Because he signed the forms at noon and his blood sugar results came back at 4 pm, it was not a pre-existing condition and thus it’s been covered. 

He started having vision problems from the diabetes, and the local eye doctor had dad coming in every other week to be evaluated.  However, here’s what makes my blood boil, he would only examine ONE eye each visit.  So he’d look at the left eye the first visit of the month, the right eye the second visit, and so on.  So when my dad started saying that his other eye was getting a bit blurry too, the doctor ignored him and said he’d check it at the next visit.  By the time the next visit came, it was too late and now my dad is legally blind.  This doctor was scamming the system, trying to make as much money as possible while completely ignoring the best interests of my dad’s health, his patient.  So much for "first, do no harm."  His financial interests were more important than his Hippocratic oath.  And I know this is true because I was there once when he refused to look at both eyes.  I let him have it, and he did as I asked/ demanded.  I could do this because I’m a well educated woman with a science background and couldn’t be placated with platitudes.  My dad, however, deferred to the doctor’s authority- to his own detriment.

Once I convinced my dad to switch doctors, it was too late to save much of his vision so now he has only 2% of his peripheral vision in one eye.  He’s 100% blind in the other.  There’s no guarantee that this wouldn’t have happened regardless, but the gall of that doctor just astounds me.  His current eye doctor only sees him once per year, or whenever he has a problem.  They will always work him in on the same day if he’s having a problem, and the doctor actually spends time with us explaining what’s going on.  My dad gets far more care from his annual visit now than he did with bi-monthly visits with the other quack doctor, but Medicare is paying 1/24th as much for this vastly improved care.  If all doctors were as honest and conscientious as dad’s current doctor, we wouldn’t be in this mess.

So just like in everything, there are those who take advantage and those who don’t.  We just need to find a system that punishes those who try to scam the system and regard the dedicated, hard-working doctors who just want to help others.

By Angela M. on 09/17/2009 7:51 pm
C jay

Angela, are you blaming CMS for your father’s apparent lack of care, or the doctor? Was the physician an M.D/D.O, if so, an ophthmalogist, or a retinologist? If cataracts were a problem. one-eye at a time is done; however, if he has AMD there isn’t anything that will stop or slow down the progression, in fact (in spite of new stories, and patients hope).

Medicare covers my retinologists, and my eye care, but not glasses; however, I have 2 genetic conditions of the eyes that lead to being legally blind early in life, and another acquired, so I cannot complain about Medicare at all; prior to that, my personal health insurance coverages always met about 70% of my costs, and I saved for the rest. Glasses were never covered, and still wouldn’t be but they wouldn’t do me any good now, anyway. :-(

 

By C jay on 09/18/2009 7:18 am
Tara Jane Davis

Liz Peek - thank you for asking all of us to join in on this Medicare subject.  I have been on Medicare for some time, as has my husband.  Of the 25 employees we have here on the Plantation - 15 are on medicare.  So, you might say we are all getting up there.  Medicare has worked for us - I’ve had three surgeries -my husband one.  We have had no problems.  Good doctors, good medical care.  My employees are quite happy with their coverage.  We also supply other insurance for our employees as a backup.  I can’t understand anyone not supplying proper insurance for the people who work for them.  Seems strange. 

 I hope Medicare exists until I go to my great reward.  I also hope someone up there in Washington will investigate any fraud that exists in this program.  I personally do not know anyone who has a horror story to tell - I’m sure there are some out there.  I hope, instead of cutting this program they will investigate the over-spending and cash back payments that are reported. 

I still say if we investigate the problems with all insurance programs there might not be a need to change anything.   

By Tara Jane Davis on 09/17/2009 8:04 pm
macwoof woof
tara, libra is this you? sure sounds like the libra i knew.
By macwoof woof on 09/17/2009 11:12 pm
Frannie Em

Tara

This article may interest you:

 Dozens arrested in Medicare fraud busts across US

 The Bush Administration as well as the Obama Administration are working hard to reduce fraud.

By Frannie Em on 09/18/2009 12:43 pm
C jay

Important links: 

http://findarticles.com/p/articles/mi_m0815/is_6_33/ai_n27506744/

 

http://blogs.consumerreports.org/health/health_reform/

  Lack of knowledge about the recent history of our nation has jaded the writer’s ability to communicate objectively, and with accuracy.  Since 1965, with the implementation of Medicare, life expectancy for seniors, the disabled, and the poor, and all neonates (newborns) regardless of parental income has increased, via government "controlled" CME (Centers of Medicare and Medicaid), with federal funds flowing to the states (from tax dollars  For example, instead of ill, and/or premature newborn babies dying for lack of insurance coverage, or unlimited family finances, a neonatal sub-specialty boomed in every state, saving the lives of millions of infants – before CMS, they were dying, dashing the efforts of those trying to save infants lives, as today’s anti-abortion population will agree about—saving neonates. CMS was permitted by the last Administration/congress to sub-contract not only Medicare benefits to beneficiaries via “Medicare Advantage” and “Medicare Plus” plans (run by the for-profit insurance companies), but durable medical equipment as well (leased to consumers at a monthly rent of up to 10% of RETAIL cost), thus setting the standard for a commission-based, market-driven health care program, unlike any other highly successful, and cost-effective health care program in the seven (7) top nations in the civilized world.

http://www.ssa.gov/history/pdf/ThirtyYearsPopulation.pdf

 Doctors will be controlled by the government under healthcare reform? In fact, nothing will change for doctors, other than their patients will have access to health care and coverage as determined by the patient and their doctors, not the insurance companies, or no coverage. Doctor’s won’t have to intervene with temporary, or marginal care to help patients survive while waiting for possible help to intervene to pay for procedures, tests, durable medical equipment, nursing care, transfusions, drugs, rooms, medical sub-specialists, etc.  

If anyone in the USA believes that for-profit insurance companies do not control physicians, and hospitals, they need to study business, and ask, “What is the difference between a for-profit corporation and a non-profit corporation?”  In short, the bottom line is always the goal in the for-profit sector and should be: how to increase profits to stockholders, paying the salaries of board members vs in NGOs board members/trustees are rarely paid even an honorarium, and there are NO investors/stock holders to be paid - all funds must move out to serve the NGOs stated, and mandated mission per their Charter.

 A neurosurgeon trying to save someone’s life after suffering a head injury while coaching a community soccer game will not have to depend on the patient’s “ability to pay,” or health care insurance company’s coverage, or the hospital billing department’s limitations on care (in spite of the for-profit insurance company’s hourly goal to make a profit to pay investors, and their CEO, and board members before saving lives – that controls the neurosurgeon). A young mother, on her way to a medical center for radiation to treat her Ovarian Cancer, will not receive a cell phone call from her insurance company telling her, that they will not cover the radiation treatment, thus also controlling her doctor (as Blue Cross Blue Shield did to one woman, at least, in August, 2009).   

The father of four children will not be told that his medication will cost over $30,000.00 a month, and the operation he needs to live another six months will cost $150,000 more than his insurance plans covers (that is reality—and something that even his loving children cannot change). That in turn, controls the man’s doctors!

 Peek does a blatant injustice to WOWOWOW, and demeans women. Women, as men, are not gullible creatures any more than her slant on this administration is objective, and grounded in fact.
By C jay on 09/18/2009 6:39 am
C jay

re "about Medicare or other government-sponsored health-care programs. "

 Medicaid in Texas is a MESS, because the state sub-contracted it out to a for-profit "insurance company," with the gate-keepers who are not medically-licensed, like other such ‘keepers,’ and they are hiding behind a term that smacks of the state’s DHHS - only a slightly dissimilar term.

People who are very ill have told me that "Medicaid called on the phone and said I had to stop using the … " a device ordered by his doctor, etc. which terrified the patient. It’s common now in Texas, and the protest hearings are stacking up.

It’s intersting that Medicaid comes from funds out of US taxpayers to the states from the federal goverment, yet each state may administer it without federal oversite. NO GOOD.

OTOH, it is crucial for infants, children, expectant mothers, and seniors or disabled - but no state should ever move federal tax dollars into a for-profit for adminstering the funds, much less interefere in a doctor’s written orders by contacting the patient! (In the cases we’ve heard about in TX, Medicaid refused to talk to the patients’ physicians.)

By C jay on 09/18/2009 7:05 am
C jay

http://www.nytimes.com/interactive/2009/09/17/sports/20090917-cowboys.html?th&emc=th

As long as America has football, even if the new stadium is too small to play a game in it, what else could the citizens POSSIBLY need?

By C jay on 09/18/2009 7:36 am
Frannie Em

I have posted this in places, but I think it is a really important article to read.  I applaud Kathleen Sebellius and Eric Holder for pursuing medicare fraud.  I think it is of primary focus for the president’s health care plans, as well as lower military spending as in reducing the missile shield for Eastern Europe.

 Dozens arrested in Medicare fraud busts across US

By Frannie Em on 09/18/2009 12:47 pm
Garden Goddess

I am 66 and on Medicare and Medicaid.  I did a lot of research on this subject before I turned 65.  Keeping it simple: Medicare is federal and Medicaid is state.  Medicaid varies a bit from state to state and is only available based on income (mine is quite low).  For those who do not qualify for Medicaid, a supplement is necessary for Medicare Part B does not adequately cover medical expenses.  For medical treatment Medicare and Medicaid are just fine and I was very thankful for this when I had a nasty fall, literally breaking my foot from my ankle, required two surgeries in three months.

However, there is no preventive care (because there is no money in it, let’s be honest).  I must pay for annual physicals, for instance.  There is also no provision for dental care or eyeglasses.  Since dental care is very directly related to heart problems in particular, and since not being able to see is related to any number of problems, these are obvious flaws.  Dentures are very costly and without adequate dental care, a necessity that many people (me included) would have to do without.  I struggle to make my small income cover regular dental hygienist’s visits (for me, that is three times a year at a cost of about $125 per visit).

Now about cost savings.  I’ll use my own example.  I monitored the charges from my accident very carefully.  Just in my one case alone I found a doctor who not only billed twice, but who billed for things he had not done.  I found a CNA who was on the hospital payroll billing $700 for the five minutes she was in my room.  The hospital charges were astronomical.  And I questioned my doctor on every visit and procedure so as to avoid duplications.  I found that it is very important that we monitor our care, challenge our doctors, be advocates for our own health.  I also alerted Medicare to the spurious claims.

Between the pay-for-service that allows unscrupulous medical personnel to scam the system and doctors’ justifiable fears of malpractice suits, billions of dollars are misspent every year.  There really are cost savings to be had.  If preventive care were added to the paid services, the cost savings would be incredible.

I am quite happy with Medicare overall, but there is certainly more than enough evidence for serious health care reform.  And it troubles me that Medicare really will bankrupt our country without serious reform.  Just follow the money and a solution will be evident.

By Garden Goddess on 09/23/2009 3:58 am