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Entertainment | 11/21/2008 1:30 pm

Gadget of the Week: The BlackBerry Storm (Video)

By Molly Wood

Editor’s Note: Molly Wood is an executive editor and on-camera personality at CNETTV.com. An absolute tech whiz, Wood uses her expertise and passion for ruthless industry analysis in the weekly Buzz Report video blog, a sort of "Daily Show" for tech news. In addition, Molly also co-hosts CNET’s hysterical Buzz Out Loud podcast, while her "Gadgettes" podcast definitely proves that girls can be geeks too. And we mean that as a compliment. As if that’s not enough, Molly’s a frequently requested technology expert and has appearances on the "Today Show," CNBC’s "Power Lunch" and "On the Money," "Regis & Kelly" and countless other programs throughout the country. That said, we’re very pleased to announce that Molly will be sharing her nuggets of tech wisdom with you on a regular basis, here at wowOwow.

Looking for a new cell phone? It might be time to move beyond the free flip-style phone you got when you signed your telephonic contract, or even the aging BlackBerry you got from work. The so-called "smart phone" is coming into its own, and these e-mail-sending, Web-browsing, photo-taking, music-playing, do-it-all phones are getting easier to use, more attractive and far more fun all the time. And contrary to what the commercials might suggest, the iPhone is not the only game in town.

This week saw the release, finally, of the BlackBerry Storm, which is BlackBerry’s first-ever touch-screen phone, and presents major competition for Apple’s iPhone 3G. BlackBerry fans have been waiting anxiously for this phone for a couple of reasons: First, it’s a huge change for BlackBerry. If you’ve been using an older model that’s functional but, frankly, kind of ugly and a little over-complicated to use, the Storm is pretty exciting. And second, like the iPhone, it has no physical keyboard. Its interface is all screen, and that screen is a little over three inches diagonally, so the icons and text are plenty big and readable. What are the advantages of the touch screen? Like I said, it allows for bigger icons, so the BlackBerry OS is easier to navigate. You can fit more text on the screen, so you get an e-mail experience that’s closer to the one you get at work or home. And anytime you have fewer buttons, there are fewer things to go wrong — like keys getting jammed or popping off, or accidental dialing from your purse.

Another reason to be excited about the Storm is that it’s available on Verizon Wireless. The iPhone only works on AT&T, so if you’ve been stuck on a Verizon contract and hoping for a cool new phone to come out, this could be a good option. The Storm also works on Verizon’s 3G data network, which means it can get information, like Web pages or new e-mail, faster. Think of your older phones as using dialup to connect to the Internet; jumping to 3G is like switching to DSL or cable.

In terms of features, the Storm is loaded. It’s got a 3.2 megapixel camera that also takes video. Most iPhone owners like myself end up using the phone as their primary camera — and the iPhone camera is just two megapixels and can’t do video, so the Storm beats it hands-down on that playing field. It plays music, it lets you edit Word, PowerPoint and Excel documents, it works all over the world, and it has that great, full-featured BlackBerry e-mail support. Plus, it’s priced like the iPhone, at $199 with a two-year contract. Sold? Hold on just a second.

On the flip side, not everyone likes typing on a virtual keyboard. It’s definitely slower than using a physical keyboard on a phone, but it’s faster than trying to send messages using a numeric keypad! BlackBerry has tried to make typing feel more natural on the Storm by making the touch-screen "clickable." You actually push down when you’re typing and feel a physical click response from the screen. It’s a little unusual, and not everyone will love it. (If you really want a BlackBerry but have to have a physical keyboard, we love the BlackBerry Bold).

In addition to the screen drawbacks, our early tests of the Storm showed it to be rather slow. The screen and operating system weren’t super responsive, and it was sluggish at switching between applications (say, from e-mail back to the home screen or Internet browser). This could get fixed in future software updates, but right now it’s kind of disappointing. And unlike the iPhone, the BlackBerry Storm doesn’t have built-in WiFi, so you won’t be able to switch to wireless Internet access at home, at the office or in coffee shops. That’s not a big deal if Verizon has good cell service where you are, but WiFi is a nice perk in places with weak coverage, and places where you might not have good 3G reception.

8 Reader Comments (so far…) Sign In or Register to comment

JanMarshall
Molly you incredible, lovely Geek, you. I so appreciate your brilliance. Can you do a comparison with the iPhone, Storm, Dare or any other similar smart phone with a Querty separate keyboard and easy touch face (voice dialing would be a plus) with the iG Google (The Google site online is the love of my life I would prefer to be able to link to all it’services with my smart phone). I figure the next generation of the iG will be improved, if that is necessary. When would that be released? Have a fun filled day. Jan Marshall
By JanMarshall on 11/21/2008 2:24 pm
TeeZee
I was so looking forward to the release of the Blackberry Storm but because doesn’t have built-in WiFi.. I’m getting tired of being held cell phone hostage and thinking of finally switching networks since AT&T, Verizon and Sprint have not listened to their customers!!! I’ve been a loyal Verizon customer since the 90’s always enjoying their reliability…but I’m now at the end of my patience. I don’t want to pay for incoming calls, I want more flexibility in payment plans…tired of two year contracts every time I upgrade my phone! can you hear me now Google??? I’m not locked in to any contract and I’m out there looking at the competition… I would get an iphone in a heart beat if I wasn’t attached at the hip to AT&T…so I’m open to suggestions…? Which one of the cell phone carriers is gonna blink first and give us a 1st class smart phone with the flexibility…I’m willing to bet there’s a number of us out there willing to wait with me that haven’t yet drank the iphone coolaid.
By TeeZee on 11/21/2008 2:29 pm
LucindaHerbert
I was over at the Verizon store yesterday because I was having a little technical difficulty with my phone and thought I would check out the Storm as an alternative. I was truly disappointed — the touchscreen was not all that easy to use. I have small hands and too often a letter that I had not pressed appeared on the screen. The salesman offered another Storm for me to play with and it happened again. I would have had to use my pinkies! When he tried it, the same thing happened. He then said, “We sold out the first day. I’ll bet you’ll get used to it!” My son showed up and excitedly said, “Are you thinking of getting the Storm?” but when I told him the problem, he began to play with it and concluded that he didn’t care for it either. He preferred the Curve. I suspect that those who bought it the first day it became available are gadget junkies, who just had to have it based on the months of hype leading up to it finally being released to the market. I think I’m going to wait because they may receive a lot of comparable feedback and refine the next generation. I also think iPhone will soon be reaching the end of its contract with ATT and that will open up new possibilities for us Verizon users.
By LucindaHerbert on 12/02/2008 9:53 am
TeeZee
There are plenty of creatures that just have to have the latest gadget just to be the 1st one, thanks for your first hand account. I just don’t get why these manufacturers don’t listen to their consumers…we want a great speakerphone and a useable PDA, they keep giving us one or the other! I will wait them out.
By TeeZee on 12/02/2008 10:10 am
Cjay
Wow is me. Is there anything that can link us dis-ABLED (and/or blind) with the world that isn’t heavy, can be touched, or seen with reduced vision, and affordable, yet help keep us safe? We do love staying in touch with the world, even when we’re out and about … technology is not keeping up with us (in spite of AARP’s marketing efforts to convince us otherwise). But, “we” are not the exception, “my friends.”
By Cjay on 11/21/2008 5:05 pm
ChromeToe
Hey Carol… there IS something out there that is exactly what you’re talking about. Here’s a link to it. http://www.jitterbug.com/?utm_source=google&utm_medium=cpc&utm_term=cell… I thought it was the best idea when I saw it. I’d have got one for my mom when she was alive if they’d had one then. she had bad eyesight and didn’t like a bunch of technology but wanted to be safe. these are perfect for that.
By ChromeToe on 11/23/2008 5:36 pm
Cjay
PS Wowowers, I’m off for a trip believe it or not, without high technology. Happy Thanksgiving to everyone, and to those afar, happy days until I return. Always put the perfume under your own nose, first!
By Cjay on 11/21/2008 5:07 pm
ChromeToe
oh ya.. and the Jitterbug phone doesn’t have contracts. it’s really affordable. which… if our editor is out there… would make a great affordable gift for our gift lists!
By ChromeToe on 11/23/2008 5:38 pm