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Question of the Day | 08/30/2009 11:00 pm

Where is the best public bathroom you know? What makes it so?

This question was originally published on wOw in February 2009.
© iStock
Joan Ganz Cooney

Joan Ganz Cooney | 02/19/2009 11:00 pm

Joan Ganz Cooney Votes for Starbucks Bathrooms

I don’t know where there are any public bathrooms. Starbucks doesn’t seem to mind if you duck in and use its facilities without ordering anything. If there is no Starbucks around, I go into any place that serves coffee and order one and then use the restroom.
Joan Juliet Buck

Joan Juliet Buck | 02/19/2009 11:00 pm

Joan Juliet Buck: Use Hotel Bathrooms

My grandmother taught me to use hotel bathrooms. This works only if you are well dressed.

Liz Smith

Liz Smith | 02/19/2009 11:00 pm

Liz Smith's Specific Directions to the Best Public Bathroom in NYC

In Saks Fifth Avenue’s downstairs concourse, just inside the entrance door on 50th Street, is a special elevator that goes only down to the concourse under the main floor. The concourse houses beauty products, hair and nail and makeup salons. Go right past Natalie as you get out of the elevator, turn left and say merrily that you are going "back to see Vincent" (their star hairdresser) and quickly turn to the right. You will be in a divine little bathroom with two slots.

It’s very private, little used and clean and bright.

When you come out you can browse right on the main floor of Saks at Vuitton and let your mouth water at will. 

Click here on this text to read my New York Post column.

Mary Wells

Mary Wells | 02/19/2009 11:00 pm

Mary Wells's Latest Business Idea

A clean bathroom, restroom, toilette room is a rare and beautiful thing. The better the restaurant, the worse the bathroom — maybe because there is such turnover. I always want to have my shoes dry-cleaned when I leave. You would think a hair salon would have a clean one, but they are always filled with used sprays and the sinks are not clean. Chanel has some sort of manifesto about washrooms and you stand a good chance of getting a clean one if you can brave the hungry sales staff. The one in Monte Carlo is particularly clean — if you are in Monte Carlo. I would expect Hermès to have perfect washrooms with their abundant quality and prices, so I am going to start checking Hermès washrooms. Hermès! Here I come!

The best one I ever experienced was at Claridges in London. It has a smartly dressed maid off a movie set who makes sure your soap is new, you have a new fresh towel and that the whole place is a grand experience. There is ample space to fuss over your hair. And there is a second room where you can collapse if your love affair is going badly at lunch. I think there is an opportunity here. We should go into business and build small, immaculate washrooms little by little until they are all over town. The signs would be an art form in cleanliness and would say CLEAN SAFE WASHROOM American Express or Visa. Ten dollars a visit. Expensive? Well, OK. What would a clean, safe, germ-free washroom in a handy location be worth to you? Let me know.  

119 Reader Comments (so far…) Sign In or Register to comment

LuckyLady n/a

I agree with Joan Larsen with an exception.  Have stayed in the Chicago Ritz Carlton, the Maui Ritz Carlton, D.C., Dana Point Ritz Carleton,NYC, etc.  It took a little child’s observation to make me a devoted fan of Ritz Carlton’s bathrooms.  My four year old grandaughter and I were entering the bathroom of the Pasadena Ritz Carlton on New Years Day.  She clapped her hands and said "I luuuuuve these bathrooms.  They are all alike———— Cleeeeeen!!" She went on to be a bathroom critic in later years and would always critique them—service stations getting the lowest ratings and Ritz Carltons getting the highest.

 

 

 

By LuckyLady n/a on 02/20/2009 12:00 pm
joan larsen

I am a writer, and years ago I did an entire article for the Chicago Tribune on the best public restrooms in the city … and I can’t believe I would brag about something like THAT, but I got to really really know the gold star facilities.  And actually, my out-of-town company is always taken by me to the "secret places of Chicago" so that we get off the tourist route — and they never forget their visit to the Ritz Carleton in the first place — but they quickly know the route to rest room elegance there!

 

By joan larsen on 02/20/2009 1:54 pm
Gramma J
There’s a local mall here that keeps theirs pretty decent.  Other than that, I too have the PB4UGO rule, and other than that, target a store that I know is clean. 
By Gramma J on 02/20/2009 12:47 pm
Lauriate Roly

The importance of washrooms - clean washrooms- and such interesting comments. Just thought you might be interested in a story from my very early days in advertising. There was a chain of gas stations, “White Rose”, now defunct. They wanted to be number one. Over a period of years we tried everything to give them the advertising support they needed to compete and possibly surpass the established and accepted service station leaders. One campaign we designed put them right up there and ahead of the pack. Instead of telling everybody about great products and service, we simply incorporated, in all our advertising, the words, “Clean Washrooms”.  Magic words made credible by a company who made sure they meant what they said.  From then on, most families insisted that the person driving only stopped at gas stations bearing the “White Rose” symbol.

By Lauriate Roly on 02/20/2009 1:12 pm
albert miller
Take me back to the old days when they called it the "necessary". In this day, they act as if it’s the "optional".
By albert miller on 02/20/2009 1:38 pm
Jeannot Kensinger

Would we prefer to PAY for the facility like in Europe?

You can ponder that for awhile but then when you see them clean seat after seat with the same rag, you are not that happy to part with the Euro’s.

My nicest experience was at the Grand something or other in Biloxy. At the time I visited it was newly built and everyone had to go see the ladies room before gambling. The photos had been shown all over the country. It was grandiose with original watercolors of ladies in each stall, attendants who gave you your own small soap etc…. I heard it all vanished with Katrina.

Worst: the holes in France in the late 1940’s ……any field would have been a luxury in comparison.

By Jeannot Kensinger on 02/20/2009 5:17 pm
Pat Byford
Try the nearest church if you’re looking for a small, semi-private, beautifully clean and attractive bathroom.  I’ve never been disappointed:}
By Pat Byford on 02/20/2009 6:33 pm
Annie Wondering
Restaurants with attitude and high prices must have clean bathrooms, otherwise I raise the issue with management and question the cleanliness of their kitchens. I’ll go back once, but never again if the bathrooms are not clean. Come to think of it, the worst bathrooms I experience on a regular basis are right here in EssEff in "name" restaurants and in NYC, also in "name" restaurants. Being busy is no reason for dirty bathrooms. The very public bathrooms at the Star Ferry terminals on both the Kowloon and HK sides of the harbor are clean and utilitarian and BUSY. Clean bathrooms at the Singapore Zoo! Clean bathrooms in every verical mall I’ve ever visited in Shanghai, HK and Singapore.  The bathrooms at the Galleries Lafayette in Paris are clean.  Now for pretty and luxurious, I agree with the suggestion of high-end hotels and boutiques, but don’t be afraid of public market loos in Spain or Germany.  And I’ve not had a bad experience in train stations in Paris or Berlin.  Oh, those of us of a certain age spend far too much time looking for a biffy!
By Annie Wondering on 02/20/2009 11:01 pm
Daisy Adair
I found that the best (large) public washroom I found was the Marunouchi Minami-guchi washroom at the JR Tokyo Station. It was really clean!
By Daisy Adair on 02/20/2009 11:17 pm
Maureen O Brien
The Waldorf Astoria in NYC. Main floor.  Stalls have private sinks!
By Maureen O Brien on 02/21/2009 10:29 am
Lauriate Roly
Amazing.  Simply amazing. Such sage and learned advice from the WOW World Travellers.  If I ever get to travel again, and wander out and about the world, now I will know the best places, where to "go".
By Lauriate Roly on 02/21/2009 11:54 am
Lizzie R.
What always amazes me are some of the bathrooms in the hospital where I work. There is one that we’d never dare enter, The 2 I chose to use are unisex, so there is always the problem with the seat up, which I kick down with my foot and fear someday I’ll have to pay for a broken toilet, A lot of times there are no seat covers, no toilet paper, and often no paper towels or soap….not all at once, fortunately. Luckily there are wall containers all over the place with antibacterial foam in them. I call Housekeeping about the problem and they seem to just ignore it. The best ones are on the 5th floor and the new building, but when you gotta go you gotta go, and walking any distance is not an option. I only bring this up because it’s a hospital, fer cryin’ out loud!!!
By Lizzie R. on 02/21/2009 2:37 pm
Micky Mc
I think the womens bathrooms at The Viejas Casino in San Diego CA are the most awesome! They have wall to wall marble…floor too, and everything is automatic….flusher…paper towel…water…toilet paper…everything…the only thing you have to touch is your own clothing! And the lighting is perfect! HUGE chandeliers that light up a face in a mirror just right….
By Micky Mc on 02/22/2009 12:18 am
Kathie McDonald-McClure
Mitchell’s Fish Market in Louisville, KY!  Femine products in a basket, lotion in a decanter, mouthwash and rinse cups, hairspray and more! All tastefully arranged and in a room that is nicely decorated and most always clean. I was pleasantly surprised to find such a nice bathroom in a mid-range upscale restaurant.
By Kathie McDonald-McClure on 02/22/2009 12:27 pm
joan larsen

All right.  I was on page one with my choice … but that was months ago.  Definitely it is the Palm Court of the Drake Hotel in Chicago.  Why?  Well, once in you don’t want to leave as there are - get this - individual bathroom suites as big as some bathrooms as home with in stall makeup tables, elegant sconces, and oh my! the chandeliers.  Pure heaven.

But for most unusual (and pull up photos of this one) it is at the Kohler Art Museum in Sheboygan, Wisconsin and comes up first on the list every time.  Artists have decorated the stalls, the wash basins, and there is a theme for each of the 6 bathrooms in the museum.  It is worth going out of your way from the only 5-star resort around - just minutes away — the American Club (to kill for) in Kohler, WI — which has the latest in exotic bathrooms with showers that most of us have never seen the like of.  You don’t want to leave your room - frankly! (pull the photos of American Club bathrooms up also for a treat)!!!

 

 

By joan larsen on 08/30/2009 10:10 pm